Reviews

ESIMAUSTRALIA.com Customer Insights & Reviews

4.7
Based on 369 reviews
5 star
84
84%
4 star
9
9%
3 star
6
6%
2 star
0
0%
1 star
1
1%
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1-10 of 369 reviews
  1. Worked well nd customer service excellent.

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    • Thank you for your wonderful feedback! We’re thrilled to hear that everything worked well and that you had a great experience with our customer service. Your satisfaction is our top priority, and we look forward to assisting you again in the future.

  2. Excellent customer service – very responsive to my questions (but do pls review whether eSim can interfere with domestic phone service – mine wouldn’t work once eSim installed but worked fine once eSim removed)

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    • Thank you for your kind feedback! Weโ€™re glad to hear you were happy with our customer service ๐Ÿ˜Š
      Regarding the issue you mentioned, this can happen if the eSIM is selected as the default line for mobile data or calls. In such cases, the domestic SIM may appear not to work until the default line is switched back or the eSIM is disabled. We appreciate you highlighting this and will continue to improve our guidance to make the setup even clearer for future customers.

  3. It worked! I continue to use this company for my eSims for different countries because they work. Their customer service is quick, efficient and very friendly if required.

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    • Thank you so much for your wonderful review! ๐ŸŒŸ Weโ€™re delighted to hear that our eSIMs have worked well for you across different countries and that our customer service has been quick, efficient, and friendly. We truly appreciate your continued trust and look forward to supporting you on many more trips ahead! ๐Ÿ˜Šโœˆ๏ธ๐Ÿ“ถ

  4. Great esim with great coverage Even on sea

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    • We appreciate your review! Itโ€™s great to know the coverage worked well for you everywhere.

  5. Instant activation during my entire trip. Better than roaming.

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    • Thank you for your feedback!
      Weโ€™re happy to hear that the instant activation worked seamlessly throughout your trip and that it was a better option than roaming. We appreciate your trust and hope to serve you again on your future travels!

  6. Because of this stable and unlimited data, I was not afraid to explore the beautiful nature of Australia.

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    • Thank you for sharing your experience! Weโ€™re so glad our stable and unlimited data helped you explore Australiaโ€™s beautiful nature without any worries. Itโ€™s great to know you could enjoy your adventure to the fullest!

  7. Impressive quality for maps and streaming. Really impressed.

    • Thank you for your kind words!
      Weโ€™re delighted to hear that you were impressed with the quality for maps and streaming. Your satisfaction means a lot to us, and weโ€™re glad we could support your travel experience!

  8. The best CS team ever!! Because it was my first time using eSIM, I needed help with activating eSIM. The CS team patiently guides me through all the steps.
    As soon as the activation was done, I was immediately connected to stable internet.

    • Thank you so much for your kind words! Weโ€™re thrilled to hear our team could guide you smoothly through your first eSIM activation and that you enjoyed instant, reliable internet. Your feedback truly brightens our day!

  9. I loved how it provides stable, unlimited data without FUP, unlike others.

    • Thank you for your feedback! Weโ€™re glad to hear you enjoyed the stable, truly unlimited data without any FUP limits โ€” providing a smooth, worry-free experience is exactly what we aim for.