Very easy set up
Thank you for sharing your feedback, Leo!
We’re thrilled to hear that you found the setup process very easy and straightforward.
We strive to ensure that our products are simple and hassle-free for our customers to use.
Your positive experience means a lot to us, and it motivates us to keep improving our services.
If you have any additional feedback or need assistance in the future, please don’t hesitate to reach out.
We’re always here to help!
eSIM Australia Fixed Plans
Thank you for taking the time to share your review, Kaixuan.
We appreciate your honesty and would like to learn more about your experience to enhance our service.
If there were specific aspects that led to the 3-star rating, please let us know, and we'll work diligently to address any concerns.
Your insights are invaluable, and we remain committed to delivering an even better experience for our users.
Thank you for choosing our service, and we look forward to any additional details you can provide for improvement.
Sometimes, it's unable to connect or load the website instantly, e.g. per transportation website. But overall it's good enough for the trip, thanks
Thank you for taking the time to leave a review for our eSIM Perth, Che-Wei.
We apologize for any inconvenience you experienced with connecting or loading certain websites.
We are constantly working to improve our service and appreciate your feedback.
We are glad to hear that overall, the eSIM was useful for your trip.
Thank you for choosing our product!
Have a great day.
Excellent and easy to use- exactly what I needed
Thank you for leaving such a positive review, Savita!
We are delighted to hear that our eSIM Australia Fixed Plans were exactly what you needed.
We strive to make our products easy to use and we are happy to know that we have met your expectations.
Thank you for choosing our service!
Excellent service
Thank you so much for your positive feedback, Lorena!
We are thrilled to hear that you are enjoying our eSIM Australia Unlimited Plans.
Our team works hard to provide excellent service to all of our customers.
Thank you for choosing us!
The eSIM was easy to install. It had poor service in a number of areas, but worked well in the city.
Thank you for taking the time to share your experience with our eSIM Australia Unlimited Plans, Daniel.
We're glad to hear that the installation process was easy for you.
We apologize for the poor service in some areas, but we're happy that it's working well for you in the city.
If you encounter any further issues, please don't hesitate to reach out to us at [email protected] for assistance.
Thank you for choosing our eSIM plans.
Have a great day!
Simply and easy to use at a good price 🙂
Thank you so much for your kind review, Tim!
We’re thrilled to hear that you found our eSIM easy to use and that you’re happy with the price.
Our goal is to provide a seamless experience, and it’s wonderful to know we met your expectations.
If you have any questions or need assistance in the future, we’re here to help.
We appreciate your support and look forward to serving you again!
Works as promised as soon as the plane landed
Thank you for your kind words, Jim!
We're glad to hear that our eSIM Australia Unlimited Plans delivered as promised right when you needed them.
Happy travels!
Easy download and instant usage. Worked perfectly in Australia and NZ.
Thank you for your positive feedback, Nancy!
We are glad to hear that our eSIM product was easy to use and worked perfectly for you in both Australia and New Zealand. '
We strive to provide a seamless experience for our customers and we are happy to know that we have met your expectations.
Thank you for choosing us and we hope to serve you again in the future.
Have a great day!
Easy to set up and use. (I’m 63 🤣) Excellent coverage.
Thank you for leaving such a fantastic review for our eSIM Australia Fixed Plans, Patti.
We're thrilled to hear that it's been a great way for you to stay connected while travelling.
Our team works hard to make sure that our plans are easy to set up and use, so it's great to hear that it was a smooth process for you.
We're glad our coverage has been excellent for you.
Thanks again for choosing us.
Happy travels!
For unlimited data, this was the best price ive found. Internet speed was smooth and did not lag which i appreciated as a foreigner having to navigate around the city. However, on my last day, i was stuck and unable to book an uber at noon bcos i’d somehow lost connection completely. Might have been bcos it expired on the 7th day? I expected it to expire at the end of 7th day, instead of midday.
Thank you for sharing your feedback, Cassandra!
We’re glad to hear that you found the pricing for our unlimited data plan competitive and that the internet speed met your expectations during your stay.
We apologize for the inconvenience you faced on the last day with your connection.
It’s possible the plan expired exactly 7 days after activation, which might explain the midday disconnection.
We appreciate your input and will take this into consideration as we work to improve our services.
Easy to set up. Used straight away
We’re thrilled to hear that setting up your eSIM was easy and that you were able to use it right away, Paul!
Our goal is to make the process as seamless as possible for our customers, and it’s great to know that we’ve met your expectations.
If you ever need further assistance or have any questions in the future, we’re always here to help.
Thank you for choosing us, and we look forward to serving you again!
I purchased an esim for use in Germany, it worked with 5G speeds the whole time. Only problem was the loading instructions were a bit misleading as you cannot simply scan the QR code in normal way, had to do it through phone settings but after that it was easy
Thank you for your review, James!
We're glad to hear that your eSIM worked brilliantly with 5G speeds in Germany.
We appreciate your feedback about the installation instructions.
Just to clarify, our eSIM can indeed be installed easily by scanning the QR code through your phone settings.
We’re always looking to improve our instructions, and your input helps us do that.
If you have any further questions or need assistance, feel free to reach out.
First time I have used an eSIM - your process was very straightforward & it is working seamlessly.
Will be topping up this eSIM when I return to Australia! 👍🏻
Thank you so much for taking the time to leave us a review, Linda!
We are thrilled to hear that our eSIM process was straightforward and is working seamlessly for you.
We look forward to welcoming you back to Australia and helping you top up your eSIM.
Have a great day!
It’s helped out a lot without having to buy an actual sim
We’re glad to hear that our eSIM has made things easier for you, Alex!
It’s great to know that you’ve found it convenient without the need to purchase a physical SIM card.
We designed our service to provide a hassle-free experience, and it’s rewarding to see it working well for you.
Thank you for sharing your positive feedback.
We look forward to continuing to meet your needs!
