Reviews

ESIM AUSTRALIA Customer Insights & Reviews

Based on 402 reviews
75%
(302)
17%
(70)
5%
(20)
0%
(1)
2%
(9)
E
eSIM Gold Coast
Ethan Zhang
Very helpful

Customer support replied in less than five minutes when I had a SIM question.

Thank you for taking the time to leave us a review! We are delighted to hear that our customer support team was able to assist you quickly and efficiently with your SIM question. We strive to provide excellent service to all of our customers. Thank you for choosing eSIM Gold Coast.

L
eSIM Adelaide
Liam Carter
Excellent speed

Even while exploring Barossa Valley, my connection stayed strong and uninterrupted.

Thank you for your kind words! We’re delighted to hear that you enjoyed excellent speed and a strong, uninterrupted connection while exploring the beautiful Barossa Valley. It’s great to know our service helped keep you connected during your adventure. Safe travels and we hope to assist you again soon!

L
eSIM Hobart
Liam Brooks
So convenient

Didn't have to go to a store‚ just scanned and used data right away.

Thank you for your feedback! We’re glad you found the service so convenient—no need to visit a store, just scan and start using data instantly. Making connectivity easy and hassle-free is exactly what we strive for. Enjoy your travels!

A
eSIM Darwin
Aria Chen
So easy

The QR code came instantly and I was connected before I even left the airport.

Thank you for your review! We're so glad to hear that your experience with eSIM Darwin was easy and quick. Our goal is to make connecting hassle-free, even before you leave the airport. We hope you continue to enjoy using our service. Thank you for choosing eSIM Darwin!

L
eSIM Gold Coast
Lily Park
Simple and fast

From Sea World to Currumbin, the coverage stayed strong everywhere.

Thank you for taking the time to leave a review for our eSIM Gold Coast product. We're thrilled to hear that it provided you with strong coverage throughout your trip, from Sea World to Currumbin. We strive to make our products simple and fast for our customers. We appreciate your feedback and hope to see you again soon. Have a great day!

C
eSIM Queensland
Chloe Zhang
Will use again

This was my first time using eSIM and I'll be using it again for sure!

Thank you for choosing eSIM Queensland and for taking the time to leave a review. We are glad to hear that you had a positive experience and we look forward to serving you again in the future. Thank you for your support!

Works great

Thank you David for your positive feedback! We are thrilled to hear that our eSIM Australia Fixed Plans are working great for you. If you ever need any assistance, please don't hesitate to reach out to us. We're here to help!

Average network coverage

Average network coverage - extensive battery usage on iPhone when searching for a mobile network/signal in Melbourne CBD.

Dear Dolf,

Thank you for leaving a review for our eSIM Australia Fixed Plans. We appreciate your feedback and are sorry to hear that you have experienced average network coverage. We understand that this can be frustrating, especially in a busy area like the Melbourne CBD.

We would like to clarify that we didn't receive any request from your side regarding this issue. If you were facing any problems, we encourage you to reach out to us so we can assist you in finding a solution. Please note that network speed can be affected by various factors such as coverage, congestion, or carrier prioritization.

We are constantly working to improve our network coverage and services, and we value your feedback greatly. If you have any further concerns or questions, please don't hesitate to contact us. We are always here to help.

Thank you for choosing our eSIM Australia Fixed Plans.

E
eSIM Brisbane
Emily Ng
Perfect for travel

No SIM card swap needed, just scan the QR and start using right away—very convenient.

eSIM Australia Fixed Plans

Great

Superfast 5G unlimited connection for only $30. Excellent service

Hi Will, thank you for taking the time to leave us a review. We are thrilled to hear that you are enjoying our eSIM Australia Unlimited Plans. We strive to provide our customers with the best service and value, and we are glad to know we have met your expectations. Thank you for choosing us for your connectivity needs. Have a great day!

Total fraud

I don’t even want to give any star for you! It didn’t work for a second I want my money back!!!!

We apologize for any inconvenience you have experienced with our eSIM Australia Unlimited Plans. We have not received any request from your side for a refund and we want to assure you that our product is not a fraud. If you were facing any issues, we encourage you to reach out to our customer service team for assistance. We are always here to help resolve any problems you may encounter. Thank you for bringing this to our attention.

J
eSIM Queensland
Jake Robinson
Smooth setup

Got the QR code right after purchase and was connected in less than two minutes.

C
eSIM Perth
Carlos Alvarez
Travel essential

Wouldn't travel to Perth again without this‚ stress-free data the whole time.

E
eSIM Darwin
Ella Thompson
Very responsive

Customer service replied within minutes when I had a question about my plan‚ very helpful!

H
eSIM Gold Coast
Hugo Silva
Stress-free

Didn‚Äôt have to deal with local carriers‚ the eSIM handled all my data needs.

L
eSIM Queensland
Lucas Martin
Good value

For the price, the amount of data and speed I got was better than expected.

M
eSIM Darwin
Mateo Gonzalez
Seamless experience

From Darwin to Kakadu, the eSIM kept me online and hassle-free.

L
eSIM Brisbane
Liam O'Sullivan
Very smooth

I used it everywhere from South Bank to Mount Coot-tha and had great signal the whole time.

K
eSIM Brisbane
Kazuki Nakamura
Easy experience

Perfect solution for travelers who want fast setup and no local number hassle.

eSIM Australia Unlimited Plans

J
eSIM Hobart
James O'Connor
Reliable everywhere

Had solid data even on the ferry to MONA and during hikes in Mt Wellington.

R
eSIM Melbourne
Ravi Singh
Excellent support

Had a few questions and customer service was polite and incredibly fast to reply.

E
eSIM Queensland
Emily Nguyen
Top notch

Super fast support replies and strong signal throughout my stay in Queensland.

D
eSIM Perth
Daniel Russo
Very reliable

Even when I went hiking around the outskirts, the connection held strong.