Average network coverage - extensive battery usage on iPhone when searching for a mobile network/signal in Melbourne CBD.
Dear Dolf,
Thank you for leaving a review for our eSIM Australia Fixed Plans. We appreciate your feedback and are sorry to hear that you have experienced average network coverage. We understand that this can be frustrating, especially in a busy area like the Melbourne CBD.
We would like to clarify that we didn't receive any request from your side regarding this issue. If you were facing any problems, we encourage you to reach out to us so we can assist you in finding a solution. Please note that network speed can be affected by various factors such as coverage, congestion, or carrier prioritization.
We are constantly working to improve our network coverage and services, and we value your feedback greatly. If you have any further concerns or questions, please don't hesitate to contact us. We are always here to help.
Thank you for choosing our eSIM Australia Fixed Plans.
Superfast 5G unlimited connection for only $30. Excellent service
Hi Will, thank you for taking the time to leave us a review. We are thrilled to hear that you are enjoying our eSIM Australia Unlimited Plans. We strive to provide our customers with the best service and value, and we are glad to know we have met your expectations. Thank you for choosing us for your connectivity needs. Have a great day!
I don’t even want to give any star for you! It didn’t work for a second I want my money back!!!!
We apologize for any inconvenience you have experienced with our eSIM Australia Unlimited Plans. We have not received any request from your side for a refund and we want to assure you that our product is not a fraud. If you were facing any issues, we encourage you to reach out to our customer service team for assistance. We are always here to help resolve any problems you may encounter. Thank you for bringing this to our attention.
Good and quickly assistance when we have a connection problem
Thank you for your positive feedback LE! We are happy to hear that our team was able to assist you with your connection issue in a timely manner. We strive to provide excellent customer service and we are glad to know that our efforts have been appreciated. Thank you for choosing our eSIM for your communication needs in Australia and New Zealand. Have a great day!
Connection was good throughout the stay there😀
Hi there toshio! Thank you so much for your positive feedback! We're thrilled to hear that your connection was good and that you had a great stay in Australia and New Zealand. 😀 We strive to provide the best service possible and we're glad it made a positive impact on your trip. Have a wonderful day!
Spotless! Excellent.
Thank you so much for your wonderful feedback Ben!
We’re thrilled to hear that you had an excellent experience.
A quality product that is easy to use and install
Thank you so much for your positive feedback Nana!
We're thrilled to hear that you found our product easy to use and install.
Your satisfaction means a lot to us, and we're glad we could meet your expectations.
We appreciate you choosing us and hope you continue to have a great experience!
Did not work and your help desk did not help Requested a refund but I have had to now lodge a dispute with Visa as refund did not get paid
We’re really sorry to hear about the issues you’ve faced, and we truly apologize for any inconvenience caused. It’s disappointing to hear that our support team wasn't able to assist you properly, and we completely understand your frustration. Please know that we take your concerns seriously, and we'd like to make things right. Could you please provide us with more details so we can investigate further and ensure this is resolved for you? We really appreciate your patience, and we’re committed to helping you get this sorted as quickly as possible.
So far so good. Several countries to go yet but connectivity has been go 5 days in.
Thank you for your feedback, Anne!
We're delighted to hear that your experience has been good so far, and we hope it continues as you travel to more countries.
Our team is always here to ensure a smooth and reliable connectivity for you.
Have a great day!
Easy to use and very reasonable
Thank you for your feedback, Christine!
We’re glad to hear that you found our service easy to use and reasonably priced.
Providing a seamless and affordable experience is what we strive for.
If you ever need assistance or have any questions, we’re always here to help.
We appreciate your support and look forward to serving you again. Safe travels!
Very happy how quickly you replied when I first joined the network since I had a delayed email with the details (As a first time customer I wasn't sure what the next steps were and this was quickly resolved). Sydney and NZ (ChCh) data speeds were fine but I struggled a little on the Gold Coast. It worked but generally was slow. Thank you.. will use your service again
Thank you Michael! for your positive feedback and for choosing our eSIM Australia & New Zealand Unlimited plan. We are glad to hear that our customer service team was able to quickly assist you with any issues you had during your first time using our network. We apologize for any slow data speeds you experienced on the Gold Coast, but we are constantly working to improve and expand our coverage. We appreciate your support and look forward to serving you again in the future. Thank you!
It simply worked. No issues!
Hi there! Thanks for leaving such a positive review, Gary.
We're glad to hear that our eSIM Unlimited Plans worked seamlessly for you with no issues.
We strive to provide a hassle-free experience for our customers and we're happy to know we succeeded.
Thank you for choosing our services.
Have a great day!
Worked well
Thank you for leaving a review for our eSIM Queensland product, Krishnan.
We're delighted to hear that it worked well for you.
If you have any further feedback or questions, please don't hesitate to reach out to us.
Thank you for choosing our product!
Top 😉
Thank you for the positive feedback, Menetrey!
We're glad to hear that you're satisfied with our eSIM Australia Fixed Plans.
If you need any assistance, don't hesitate to reach out to our team. We're always here to help. Happy eSIM-ing! 🙂
very easy to set up and great coverage
Thank you for taking the time to leave a review, Susanna!
We're glad to hear that the set up process was easy for you and that you're enjoying our great coverage.
We appreciate your support and hope you continue to have a positive experience with our eSIM Australia Fixed Plans.
Happy connecting!
