Set Up Guide For iOS
Last updated on November, 1, 2023
Last updated on November, 1, 2023
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Customers who are planning to visit Hong Kong and Taiwan, please click here to complete real-name registration. |
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Make sure you have an eSIM compatible and network-unlocked device. |
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Be connected to a strong WiFi to activate an eSIM successfully. |
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Be noted that the validity begins once you install the eSIM. |
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Please do not remove the eSIM without consulting CS Team. |
Go to Settings
▸ | Select [Cellular/Mobile Data] |
▸ | Tap [Add eSIM/Data Plan] |
! Be connected to a strong WiFi to activate an eSIM successfully.
Go to Settings
▸ | Select [Cellular/Mobile Data] Choose eSIM profile. |
▸ | Tap [Cellular Plan Label] Type in the ‘Custom Label’, e.g. {Destination} – eSIM World. |
Go to Settings
▸ | Select [Cellular/Mobile Data] Choose eSIM profile. |
▸ | Toggle on ‘Turn on this Line’ |
▸ | Toggle on ‘Data Roaming’ For your domestic SIM, please toggle off ‘Data Roaming’. |
Go to Settings
▸ | Select [Cellular/Mobile Data] |
▸ | Tap [Cellular Data] Select your eSIM profile. |
Please toggle off ‘Allow Cellular Data Switching’ to prevent unnecessary roaming charges from your domestic carrier.
Go to Settings
▸ | Select [Cellular/Mobile Data] Under ‘SIMs’, choose your eSIM profile. |
▸ | Choose [Network selection] To perform a manual search. |
▸ | Toggle off ‘Automatic’ |
When the list of networks is displayed, Select the name of the telecom in the country in which you are located.
Plans | APNs |
Fixed Plans Unlimited Plans City Plans |
cmlink/cmhk |
Australia & Asia Plan | Unnecessary |
Global Unlimited | More > |
Go to Settings
▸ | Select [Cellular/Mobile Data] Under ‘SIMs’, choose your eSIM profile. |
▸ | Go to [Cellular Data Network] Type the APN information. |
Contact information
Enter your personal email address
& phone number.
ICCID
Put ICCID of the eSIM for your destination, Taiwan or Hong Kong.
Find ICCID in the email with the QR code.
Document Type
Select “Passport”
and check the 2 boxes below.
Document Image
Upload picture of your passport.
Check the box and click continue.