Set Up Guide for Androids
Last updated on November, 1, 2023
Last updated on November, 1, 2023
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Customers who are planning to visit Hong Kong and Taiwan, please click here to complete real-name registration. |
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Make sure you have an eSIM compatible and network-unlocked device. |
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Be connected to a strong WiFi to activate an eSIM successfully. |
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Be noted that the validity begins once you install the eSIM. |
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Please do not remove the eSIM without consulting CS Team. |
Go to Settings
▸ | Select [Connections] |
▸ | Tap [SIM manager] |
Select [Add eSIM]
▸ | Tap [Scan QR code] |
! Be connected to a strong WiFi to activate an eSIM successfully.
Go to Settings
▸ | Select [Connections] |
▸ | Tap [SIM manager] |
▸ | Choose the eSIM you just added Tap [Name] and Type on new label of your own, e.g. {Destination} – eSIM World. |
Go to Settings
▸ | Select [Connections] |
▸ | Tap [SIM manager] |
▸ | Toggle on your eSIM |
Go to Settings
▸ | Select [Connections] |
▸ | Tap [Mobile networks] |
▸ | Toggle on your ‘Data roaming’ |
Go to Settings
▸ | Select [Connections] |
▸ | Tap [SIM manager] |
▸ | Tap [Mobile data] |
▸ | Select your eSIM |
Please toggle off ‘Data switching’ to prevent unnecessary roaming charges from your domestic carrier.
Go to Settings
▸ | Select [Connections] |
▸ | Tap [Mobile networks] |
▸ | Tap [Select roaming network] Tap on your eSIM in the bottom tab, and toggle off ‘Select automatically’. |
When the list of networks is displayed, Select the name of the telecom in the country in which you are located.
Go to Settings
▸ | Select [Connections] |
▸ | Tap [Mobile networks] |
▸ | Choose [Access Point Names] Try clicking on [Advanced] if it’s not visible. Tap on your eSIM in the bottom tab. |
▸ | Tap [Add] |
▸ | Tap [APN] Type the APN information and save. |
▸ | Select the APN you just created |
▸ | Restart the device |
Contact information
Enter your personal email address
& phone number.
ICCID
Put ICCID of the eSIM for your destination, Taiwan or Hong Kong.
Find ICCID in the email with the QR code.
Document Type
Select “Passport”
and check the 2 boxes below.
Document Image
Upload picture of your passport.
Check the box and click continue.